pk76 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how pk76 ("pk76", "we", "us", "our") collects, processes, uses, stores, and protects personal data relating to registered users and visitors ("you", "your") of the pk76 online betting and casino platform accessible at pk76.org ("the Platform").

pk76 is committed to protecting the privacy of all players using the Platform, including those accessing the service from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and other cities across Pakistan. By registering an account or using any pk76 service, you acknowledge that you have read and understood this Policy and agree to the collection and use of your personal information as described herein.

This Policy should be read alongside the pk76 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and pk76.

2Data We Collect

2.1 Registration Data

When you create a pk76 account, we collect the information you provide during the registration process, including: your full name, date of birth, email address, mobile phone number (including Pakistan-based numbers on Jazz, Zong, Ufone, Telenor, and Warid), and chosen username. This information is required to open and maintain your account.

2.2 Identity Verification Data (KYC)

To comply with anti-money laundering obligations and age-verification requirements, pk76 may request identity verification documentation, including a copy of your Pakistani National Identity Card (CNIC), proof of residential address, and verification of your payment method. This data is collected and processed in accordance with applicable anti-money laundering and know-your-customer frameworks.

2.3 Financial & Transaction Data

We collect data relating to your financial interactions with pk76, including deposit and withdrawal amounts, payment method details (JazzCash account numbers, Easypaisa wallet identifiers, bank account references for HBL, UBL, Meezan Bank, or Bank Alfalah), transaction history, bonus claims, and betting and gaming activity records. This data is retained as required by applicable financial regulations.

2.4 Technical & Usage Data

When you access the pk76 Platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, session duration, and in-app interaction data. This information helps us maintain platform security, diagnose technical issues, and improve the user experience.

2.5 Communications Data

If you contact pk76 support, we retain records of your communications including email correspondence, support ticket history, and any documents submitted. This data is used to manage your query, improve our service, and maintain records of our interactions with you.

3How We Use Your Data

pk76 uses the personal data we collect for the following purposes:

• Account Management — to create, maintain, and administer your pk76 account, process your login credentials securely, and provide you with access to all Platform features;
• Transaction Processing — to process PKR deposits and withdrawals via your registered payment methods including JazzCash, Easypaisa, and supported Pakistani banks;
• Identity Verification — to verify your identity and age in accordance with applicable regulatory requirements and our own age-verification obligations (18+ only);
• Fraud & Security Monitoring — to detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, account sharing, and other prohibited conduct as defined in our Terms & Conditions;
• Regulatory Compliance — to comply with applicable laws, regulations, licensing conditions, and lawful requests from government or law enforcement authorities;
• Responsible Gaming — to monitor betting and gaming behaviour for indicators of problem gambling and to administer player protection tools including deposit limits, cool-down periods, and self-exclusion;
• Platform Improvement — to analyse usage patterns, troubleshoot technical issues, and improve the functionality, design, and performance of the pk76 Platform;
• Marketing Communications — where you have provided consent, to send you promotional offers, bonus notifications, and news about new features or events on pk76. You may withdraw this consent at any time.

4Legal Basis for Processing

pk76 processes your personal data on the following legal bases:

• Contractual Necessity — processing required to fulfil our obligations under the pk76 Terms & Conditions, including account management and payment processing;
• Legal Obligation — processing required to comply with applicable anti-money laundering, age-verification, and regulatory requirements;
• Legitimate Interest — processing for fraud prevention, platform security, and improvement of our services;
• Consent — processing for direct marketing communications, where you have explicitly opted in.

5Data Sharing & Disclosure

pk76 does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to support the operation of the pk76 Platform, including payment processing partners (such as mobile wallet operators and banking institutions), identity verification service providers, fraud detection technology providers, and cloud hosting and infrastructure services. All third-party processors are bound by data processing agreements and are permitted to use your data only for the purpose of providing services to pk76.

5.2 Regulatory & Legal Authorities

pk76 may disclose personal data to relevant government authorities, regulators, or law enforcement bodies where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under anti-money laundering reporting frameworks.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all assets of pk76, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations.

6Data Retention

pk76 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, including satisfying legal, regulatory, accounting, and reporting obligations. Specifically:

• Account and transaction records are typically retained for a minimum of five (5) years following account closure, as required by applicable anti-money laundering regulations;
• Identity verification documents are retained for the period required by applicable KYC regulations;
• Marketing preferences and consent records are retained for the duration of your account and for a reasonable period thereafter;
• Technical and usage data may be retained for shorter periods as required for security and operational purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.

7Data Security

pk76 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the pk76 Platform, access controls limiting data access to authorised personnel only, regular security assessments and penetration testing, and two-factor authentication (2FA) options available to all registered users.

While we apply robust security measures, no data transmission over the internet or electronic storage system is entirely risk-free. We cannot guarantee absolute security; however, we take all reasonable steps to protect your information and maintain the security of the pk76 Platform at all times.

8Cookies & Tracking Technologies

pk76 uses cookies and similar tracking technologies on the Platform to ensure the proper functioning of the site, to analyse usage patterns, and to personalise your experience. The types of cookies used include:

• Essential cookies — required for core Platform functionality including session management and secure login;
• Analytics cookies — used to collect aggregated, anonymised data about how visitors interact with the pk76 Platform, helping us improve the user experience;
• Preference cookies — used to remember your settings and preferences such as language and display options;
• Marketing cookies — used, with your consent, to deliver relevant promotional messages related to pk76 offers and services.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the pk76 Platform and your ability to sign in to your account.

9Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pk76:

• Right of Access — you may request a copy of the personal data pk76 holds about you;
• Right to Rectification — you may request correction of inaccurate or incomplete personal data;
• Right to Erasure — you may request deletion of your personal data, subject to legal retention obligations;
• Right to Restrict Processing — you may request that we limit how we process your data in certain circumstances;
• Right to Data Portability — you may request that we provide your personal data in a structured, machine-readable format;
• Right to Object — you may object to processing carried out on the basis of legitimate interest, including direct marketing;
• Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact pk76 using the support email address displayed on this Platform. We will respond to all valid requests within thirty (30) days of receipt.

10Children's Privacy

The pk76 Platform is strictly intended for users aged 18 years and above. pk76 does not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the pk76 Platform, please contact us immediately at the support email address displayed on this site.

11International Data Transfers

The pk76 Platform may use service providers whose data processing infrastructure is located in jurisdictions outside Pakistan. Where your personal data is transferred internationally, pk76 ensures that appropriate safeguards are in place, including contractual data protection agreements with all third-party processors. pk76 will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection relative to the purposes described in this Policy.

12Changes to This Privacy Policy

pk76 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email or via a prominent notice on the pk76 Platform prior to the changes taking effect. The "last updated" date at the top of this Policy will be revised accordingly. Your continued use of the pk76 Platform following notification of any amendment constitutes your acceptance of the revised Policy.

13Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pk76 handles your personal data, please contact our support team. pk76 support is available 24 hours a day, 7 days a week. Our contact email address is displayed below as plain text — it is not a clickable link.

pk76 will acknowledge all privacy-related requests within five (5) business days and provide a substantive response within thirty (30) days of receipt, unless extended circumstances require a longer response period, in which case we will notify you accordingly.